Reindeer Auto Relocation (Reindeer) General Terms & Conditions
1. Customer represents that he or she is the owner or the agent for the owner of the vehicle to be transported and by his or her
signature on the other side hereof, hereby authorizes Reindeer to act as the “Broker” (as that term is defined under the Interstate
Commerce Act) for arranging for the transportation of the vehicle from origin to destination as the shipper under a contract with the
transporter. You will be known as the consignor and/or consignee. Customer authorizes Reindeer to enter into any contract or bill of
lading with a Transporter for the purpose of providing the services requested by the customer, subject to the terms and conditions
herein.
2. Customer understands and agrees that the broker is acting on behalf of the customer and that any transporter providing service
requested of the broker shall be solely liable for any and all damages to the vehicle subject to the terms herein. Customer therefore
agrees that upon Reindeer obtaining the transporter to provide such services, customer releases Reindeer from any further
obligation herein and shall hold it harmless and blameless from any and all claims from damages.
3. Owner/customer is obligated to ensure that the vehicle being transported has been serviced properly and completely in
anticipation of the elements involved in the transportation, that
it is roadworthy, that it is filled with antifreeze and other necessary
fluids, and that it is equipped with properly inflated tires. Customer shall be liable for any special charges incurred by transporter
for loading, unloading, or storing the vehicle until delivery caused by any failure of owner/customer to comply with its obligations
herein or for otherwise not having the vehicle prepared for transport.
4. Signing the transporter’s bill of lading/inspection report and/or the other side of this receipt at destination without noting any
damage shall be evidence of satisfactory delivery of the vehicle free of any damage. Inspect your vehicle front and back, top to
bottom, before signing your name when receiving your vehicle. Any undocumented but well substantiated damage must be
reported to our office within 24 hours (1 business day) from the day of delivery.
5. Reindeer, as a broker, is not liable for damages caused by or occurring during the possession of the vehicle by the transporter.
Broker shall arrange for the transporter to be liable for any damages occurring to the vehicle while in its possession subject to the
specific exceptions noted below. *If damages occur during transport for which the transporter is liable, Reindeer will assist you in
processing your claim against the transporter provided that you advise Reindeer within 24 hours of delivery of your vehicle at
destination. Notwithstanding the foregoing at Reindeer’s sole discretion, Reindeer may settle any claim with the customer subject to
the customer transferring all rights and title to any claims, which it might have, to Reindeer and granting Reindeer the sole right of
subrogation against the transporter and/or other party causing said damages.
6. As a condition of recovery, any claim must be made to the transported with a copy to Reindeer Auto Relocation within nine (9)
months after either the day you accept the delivery or if the vehicle is not delivered for any reason, then from the delivery date
which had been scheduled. No Lawsuit may be brought after two years and one day from the date when notice is given in writing to
the customer that the claim or any part of it has been disallowed.
*TRANSPORTER WILL NOT BE LIABLE FOR ANY OF THE FOLLOWING:
A. External damage to your vehicle caused by leaking fluids, either from your vehicle or any other vehicle on the transporter
including but not limited to the cooling system, transmission fluid, battery acid or oil or for any industrial fall out.
B. Antennas that do not retract to less than three (3) inches above the hood or fender of the vehicle being transported or any
accessories attached to the outside of the vehicle, such as but not limited to spoilers, luggage racks, etc.
C. Loss, theft, or damage to any items left in the vehicle. Since the interior of the vehicle is not inspected by the carrier, the carrier
is not responsible for reported interior damage.
D. Any mechanical damage including but not limited to GPS systems, tape players, CD players, DVD players, radio or other sound
or video reproducing, transmitting, or receiving equipment.
E. Mechanical functions involving and including but not limited to the engine, electrical system, exhaust assembly, alignment,
suspension, brakes, transmission, frame, tires or tuning of vehicle being transported.
F. Damage which is undetectable due to vehicle’s dirty condition at the time of pickup.
G. Damage caused by road pebbles or other road objects such as but not limited to glass damage or paint chips.
H. Prior normal wear and road use such as but not limited to small scratches, paint chips, scuffs, abrasions, and parking or curb
barrier damage. This also includes the under body of the vehicle.