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Content Overview

The TSA Notification Card is an essential tool designed for individuals with disabilities and medical conditions who may require special accommodations during airport security screening. This card allows travelers to communicate their specific health conditions or medical devices that could impact the screening process. It is important to note that while the card facilitates a more tailored screening experience, it does not exempt travelers from undergoing security checks. The TSA provides alternate procedures that maintain a high level of security while ensuring privacy for those who need it. For assistance, travelers can reach out to TSA Cares at 1-855-787-2227, available weekdays from 8 a.m. to 11 p.m. ET, and weekends or holidays from 9 a.m. to 8 p.m. ET. The service is multilingual, offering automated information in twelve languages. To enhance the travel experience, individuals are encouraged to call 72 hours in advance to request the help of a Passenger Support Specialist at the checkpoint. If this specialist is unavailable, travelers can always ask for a Supervisory TSA Officer for further assistance.

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TSA Notification Card: Individuals with
Disabilities and Medical Conditions
I have the following health condition, disability or medical
device that may affect my screening:
I understand that alternate procedures providing an
equivalent level of security screening are available and
can be done in private. I also understand that presenting
this card does not exempt me from screening.
Information • Assistance Requests • Compliments • Complaints
TSA Cares
1-855-787-2227 (Federal Relay 711)
Weekdays: 8 a.m. to 11 p.m. ET
Weekends/Holidays: 9 a.m. to 8 p.m. ET
Hablamos Español
Automated information offered in 12 languages
Call 72 hours prior to traveling to request the assistance of a
Passenger Support Specialist (PSS) at the checkpoint. If a PSS is not
available, you may ask for a Supervisory TSA Officer at the checkpoint.

Form Specifications

Fact Name Description
Purpose The TSA Notification Card is designed for individuals with disabilities and medical conditions to inform TSA personnel about their specific needs during screening.
Alternate Procedures Individuals using the card can request alternate screening procedures that maintain security while accommodating their needs.
Privacy Assurance Screening procedures can be conducted in private, ensuring the dignity and comfort of the individual.
Screening Requirement Presenting the TSA Notification Card does not exempt individuals from the screening process; it simply facilitates accommodations.
Contact Information For assistance, individuals can reach TSA Cares at 1-855-787-2227, available weekdays and weekends at specified hours.
Language Support The TSA offers automated information in 12 languages, making it accessible to a wider audience.
Advance Notice Travelers are encouraged to call 72 hours before traveling to request the assistance of a Passenger Support Specialist at the checkpoint.
Supervisory Assistance If a Passenger Support Specialist is unavailable, individuals may request a Supervisory TSA Officer for further assistance.
Feedback Channels The TSA provides channels for compliments and complaints, ensuring continuous improvement in their services.
Governing Law The TSA Notification Card is governed by federal regulations pertaining to disability rights and air travel security, including the Air Carrier Access Act.

Tsa Notification Card: Usage Guidelines

After completing the TSA Notification Card form, you will be prepared to present it during your screening process. This will help ensure that your specific needs are communicated to TSA personnel, allowing for a smoother experience at the airport.

  1. Begin by obtaining the TSA Notification Card form. This can typically be found online or at designated TSA locations.
  2. In the first section, indicate any health condition, disability, or medical device that may affect your screening. Be specific to ensure clarity.
  3. Read the statement regarding alternate procedures and privacy. Acknowledge your understanding by checking the appropriate box or signing as required.
  4. Provide your contact information in the designated area. This may include your name, phone number, and email address.
  5. Review the form for accuracy. Ensure all information is filled out correctly and completely.
  6. Once verified, print the form if it is filled out electronically or sign it if required.
  7. Keep a copy of the completed form for your records before heading to the airport.

If you have any questions or need assistance, consider reaching out to TSA Cares at 1-855-787-2227. They are available during specific hours to provide support.

Your Questions, Answered

What is the TSA Notification Card?

The TSA Notification Card is a tool designed for individuals with disabilities and medical conditions. It allows travelers to communicate their specific needs during the security screening process at airports. This card helps ensure that appropriate accommodations are made for a smoother travel experience.

Who should use the TSA Notification Card?

This card is beneficial for anyone with a health condition, disability, or medical device that may affect their screening process. If you have concerns about how your condition might impact security procedures, using this card can help convey your needs to TSA personnel.

Will presenting the TSA Notification Card exempt me from screening?

No, presenting the TSA Notification Card does not exempt you from the screening process. However, it does inform TSA agents about your specific needs, allowing them to provide alternate procedures that maintain security while accommodating your situation.

How can I request assistance when traveling?

You can request assistance by calling TSA Cares at 1-855-787-2227. It is recommended to call at least 72 hours before your travel date to ensure that a Passenger Support Specialist (PSS) is available to assist you at the checkpoint.

What should I do if a Passenger Support Specialist is not available?

If a PSS is not available when you arrive at the checkpoint, you can ask for a Supervisory TSA Officer. They will be able to help address your needs and ensure that you receive the necessary accommodations during your screening.

What kind of assistance can I expect from TSA personnel?

TSA personnel can provide alternate screening procedures that maintain security while accommodating your needs. This may include private screening options or modifications to standard procedures based on your specific health condition or disability.

What if I have a complaint or compliment regarding my experience?

If you have a complaint or would like to share a compliment about your experience with TSA, you can reach out to them directly. You can contact TSA through their email at [email protected] or call them during their operating hours for assistance.

What languages is TSA assistance available in?

TSA offers automated information in 12 languages. If you need assistance in a language other than English, make sure to specify your language preference when you contact TSA Cares for help.

What are the operating hours for TSA Cares?

TSA Cares is available on weekdays from 8 a.m. to 11 p.m. ET and on weekends or holidays from 9 a.m. to 8 p.m. ET. Be sure to reach out during these times to get the support you need.

Common mistakes

  1. Failing to clearly state the specific health condition, disability, or medical device. It is crucial to provide detailed information to ensure proper accommodations.

  2. Not understanding that presenting the card does not exempt one from screening. Many individuals mistakenly believe that the card guarantees a bypass of security procedures.

  3. Ignoring the importance of requesting assistance in advance. Passengers should call at least 72 hours prior to traveling to secure the help of a Passenger Support Specialist.

  4. Overlooking the need for privacy during screening. While alternate procedures are available, it is essential to communicate any preferences or needs regarding privacy.

  5. Neglecting to include contact information. Providing a way for TSA to reach you can facilitate smoother communication and assistance.

  6. Submitting the form without reviewing it for accuracy. Mistakes in the form can lead to misunderstandings or delays at the checkpoint.

  7. Failing to ask for a Supervisory TSA Officer if a Passenger Support Specialist is unavailable. Knowing this option can help ensure that your needs are addressed promptly.

Documents used along the form

The TSA Notification Card is an essential tool for individuals with disabilities and medical conditions during the screening process at airports. To ensure a smooth travel experience, several other forms and documents may also be necessary. Here’s a list of those documents, along with a brief description of each.

  • Medical Documentation: This includes any relevant medical records or letters from healthcare providers that explain the individual's health condition or disability. It can help TSA officers understand the specific needs of the traveler.
  • Disability Certification: A formal document that certifies a person's disability status. This may be required for certain accommodations or assistance during the screening process.
  • Passenger Support Specialist Request Form: A form that travelers can fill out to request assistance from a Passenger Support Specialist at the airport. It should be submitted at least 72 hours before travel.
  • Travel Itinerary: A document outlining the details of the trip, including flight numbers and times. This can help TSA officers anticipate the traveler's needs and provide appropriate assistance.
  • Identification: A government-issued ID, such as a driver's license or passport, is necessary for all travelers. It confirms identity and is required for security screening.
  • Special Assistance Request: A request made to the airline or airport for additional help, such as wheelchair assistance or priority boarding. This ensures that the traveler receives the necessary support throughout their journey.

Having these documents ready can significantly ease the travel experience for individuals with disabilities and medical conditions. It's always a good idea to prepare in advance and communicate any specific needs to ensure a smooth process at the airport.

Similar forms

The TSA Notification Card form is important for individuals with disabilities or medical conditions. It helps ensure that they receive the necessary assistance during screening. Here are nine other documents that are similar to the TSA Notification Card, along with a brief explanation of how they relate:

  • Medical Alert Card: Like the TSA Notification Card, this card informs security personnel about a medical condition or disability. It helps ensure that appropriate accommodations are made during screenings.
  • Disability Identification Card: This card serves to identify individuals with disabilities. It can help facilitate smoother interactions with security staff, similar to the TSA Notification Card.
  • Service Animal Identification: This document identifies a service animal and its handler. It ensures that the handler receives the necessary support, akin to how the TSA Notification Card assists travelers.
  • Travel Companion Notification: This form notifies security about a travel companion who may need assistance. It parallels the TSA Notification Card by ensuring that all individuals receive the help they require.
  • Medical Device Notification Form: This form informs security personnel about any medical devices a traveler may have. It is similar to the TSA Notification Card in that it ensures proper handling and screening procedures.
  • Special Assistance Request Form: Travelers can use this form to request special assistance from the airline or airport. It functions similarly to the TSA Notification Card by ensuring that needs are addressed before travel.
  • Emergency Contact Card: This card provides important contact information in case of an emergency. It is similar in purpose to the TSA Notification Card, as it helps ensure safety and support during travel.
  • Passenger Support Specialist Request: This request is made for assistance from a Passenger Support Specialist. It aligns with the TSA Notification Card by aiming to provide additional support during the screening process.
  • Accessibility Request Form: This form allows travelers to request accommodations for accessibility needs. Like the TSA Notification Card, it ensures that individuals receive the necessary assistance during their journey.

Each of these documents serves a unique purpose but shares a common goal: to facilitate a smoother travel experience for individuals with specific needs. Having them ready can make a significant difference during the screening process.

Dos and Don'ts

When filling out the TSA Notification Card form, there are several important considerations to keep in mind. Below is a list of things you should and shouldn't do.

  • Do clearly state your health condition, disability, or medical device.
  • Do ensure that all information is accurate and up to date.
  • Do present the card at the beginning of the screening process.
  • Do request assistance from a Passenger Support Specialist if needed.
  • Do understand that the card does not exempt you from screening.
  • Don't leave any sections of the form blank.
  • Don't assume that presenting the card will guarantee special treatment.
  • Don't forget to call 72 hours prior to traveling for additional assistance.
  • Don't hesitate to ask for a Supervisory TSA Officer if a Passenger Support Specialist is unavailable.

By following these guidelines, individuals can help ensure a smoother screening experience while maintaining security protocols.

Misconceptions

Misconceptions about the TSA Notification Card can lead to confusion for travelers. Below are six common misconceptions and clarifications regarding the card:

  • The card exempts travelers from screening. The TSA Notification Card does not exempt individuals from the screening process. All travelers must undergo security screening, regardless of the card.
  • Only individuals with visible disabilities can use the card. The card is available to anyone with a medical condition, disability, or medical device, regardless of whether the condition is visible.
  • Presenting the card guarantees immediate assistance. While the card indicates a need for assistance, it does not guarantee that a Passenger Support Specialist will be available at the checkpoint.
  • The card provides special treatment during screening. The card does not ensure preferential treatment. All travelers are subject to the same security procedures.
  • The card must be presented at every checkpoint. It is recommended to present the card, but it is not mandatory at every screening. Travelers can decide when to present it based on their needs.
  • Travelers can only use the card for air travel. The TSA Notification Card is specifically designed for air travel, but similar assistance may be available for other forms of transportation, such as trains or buses.

Understanding these misconceptions can help individuals better navigate the security screening process while traveling.

Key takeaways

The TSA Notification Card is designed to assist individuals with disabilities and medical conditions during the security screening process. Here are some key takeaways regarding its use:

  • The card allows individuals to communicate specific health conditions, disabilities, or medical devices that may impact their screening experience.
  • It is important to note that presenting the card does not exempt individuals from the screening process; they will still undergo security checks.
  • Alternate procedures are available to provide equivalent security screening, and these can be conducted in private for added comfort.
  • For assistance, individuals can contact TSA Cares at 1-855-787-2227 or email [email protected]. It is advisable to request assistance 72 hours before traveling.