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The New York HHW 1 form serves as an important tool for tenants experiencing issues with heat and hot water in their residences. It is specifically designed for those living in New York City, where the Housing Maintenance Code mandates certain heating and hot water standards. From October 1 through May 31, landlords must ensure that indoor temperatures meet specific thresholds based on the outside temperature. During the day, when it is below 55 degrees Fahrenheit outside, the inside temperature must be at least 68 degrees Fahrenheit. At night, if the outside temperature drops below 40 degrees Fahrenheit, the indoor temperature should not fall below 55 degrees Fahrenheit. Additionally, state law requires hot water to be available year-round at a minimum temperature of 120 degrees Fahrenheit. For showers and tubs equipped with anti-scald valves, this minimum is slightly lower at 110 degrees Fahrenheit. Tenants must complete the form with accurate information and attach a report from a relevant city or county agency that verifies the lack of heat or hot water. It is essential for tenants to sign and date the application before submitting it to the Division of Housing and Community Renewal (DHCR). Keeping a copy for personal records is also advised, ensuring that tenants have documentation of their complaint.

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State of New York

Division of Housing and Community Renewal

Office of Rent Administration

Web Site: www.nyshcr.org

Docket Number: For Office Use Only

Failure To Provide Heat And/Or Hot Water - Tenant Application For Rent Reduction

In New York City, the Housing Maintenance Code requires that heat must be provided from October 1 through May 31 as follows:

6 A.M. to 10 P.M.:

When the outside temperature is below 55 degrees Fahrenheit, the inside temperature must be at least 68 degrees Fahrenheit.

10 P.M. to 6 A.M.:

When the outside temperature is below 40 degrees Fahrenheit, the inside temperature must be at least 55 degrees Fahrenheit.

For information when heat must be provided outside New York City, please refer to Fact Sheet 15.

State Law requires that hot water be provided 365 days per year, 24 hours a day at a minimum of 120 degrees Fahrenheit at the tap. In New York City, if a tub or shower is equipped with an anti-scald valve that prevents the hot water temperature from exceeding 120 degrees Fahrenheit, the minimum hot water temperature for that tub or shower is 110 degrees Fahrenheit.

TENANT INSTRUCTIONS: Please note: You must attach a report from the appropriate city, municipal or county agency showing a finding of lack of heat and/or hot water. Type or clearly print all information requested. Be sure to date and sign the back of the application. Mail or deliver the original plus one copy of the signed application to the Division of Housing and Community Renewal (DHCR) address shown on the reverse side of this form. Keep one copy for your records.

Part I - General Information

1. Mailing Address of Tenant:

 

2. Mailing Address of Owner/Managing Agent:

 

 

 

 

 

 

 

 

 

 

 

Name

 

 

 

Name

 

 

 

 

 

 

 

 

 

 

 

 

 

Number/Street

 

Apt. No.

 

Number/Street

 

 

 

 

 

 

 

 

 

 

 

 

 

City, State, Zip Code

 

 

 

City, State, Zip Code

 

 

Telephone No.: Bus. (

 

)

 

Telephone Number: (

)

 

 

Res. (

)

 

 

 

 

 

 

3.Subject Building (if different from tenant's mailing address):

Number and Street

Apartment Number

City, State, Zip Code

HHW-1 / (10/13)

(SEE REVERSE SIDE)

4. My apartment is:

 

Rent Stabilized

Complete the following, if applicable:

A Co-op/Condo

Unit Owner/Proprietary Lessee:

Rent Controlled

Hotel Stabilized

SRO (Single Room Occupancy)

Name of Cooperative Corp./Condo Assn.:

Managing Agent:

My building is managed by a 7-A Administrator.

Name of 7-A Administrator:

5.

I moved into my apartment on:

/

6. I have SCRIE or DRIE.

Yes

 

/.

No

7. Section 8 Program:

 

None

 

U.S. Dept. of Housing & Community Development

 

N.Y.C. Housing Authority

 

 

Housing Choice Voucher

 

N.Y. C. Dept. of Housing & Preservation Development

 

 

 

 

 

 

 

 

 

 

 

If applicable, enter Certificate/Voucher Number: __________________________________

 

8.

Part II - Tenant's Statement of Complaint

Report from the appropriate agency showing a finding of inadequate heat and/or hot water attached.

9. Check appropriate boxes to indicate services not provided.

Heat - Not Provided/Inadequate

HotWater -NotProvided/Inadequate

10. Briefly describe the conditions which resulted in the attached violation(s):

Part III - Tenant's Affirmation

I have read the information on this application and I affirm that the contents to be true of my own knowledge.

/

/

 

 

 

 

 

Tenant's Signature

Date

 

 

MailordeliverthisformtotheDHCRofficelistedbelow.

DHCR, Gertz Plaza

92-31 Union Hall St., 6th Floor

Jamaica, NY 11433

HHW-1 / (10/13)

Form Specifications

Fact Name Description
Governing Law The New York Housing Maintenance Code governs the requirements for heat and hot water provision in residential buildings.
Heat Requirements In New York City, heat must be provided from October 1 to May 31, with specific temperature guidelines based on outside temperatures.
Hot Water Standards State law mandates that hot water be available year-round at a minimum temperature of 120 degrees Fahrenheit.
Tenant Instructions Tenants must attach a report from the relevant agency indicating a lack of heat or hot water when submitting the application.

New York Hhw 1: Usage Guidelines

Filling out the New York HHW-1 form is an important step if you're experiencing issues with heat or hot water in your apartment. After completing the form, you will need to submit it to the appropriate office along with any necessary documentation. Here’s how to fill out the form step by step.

  1. Gather Required Documentation: Obtain a report from the relevant city, municipal, or county agency that indicates a lack of heat and/or hot water.
  2. Part I - General Information: Fill in your mailing address, including street number, apartment number, city, state, and zip code.
  3. Provide the mailing address of your owner or managing agent, including their name, number, street, apartment number, city, state, and zip code.
  4. Enter your telephone numbers for business and residential contacts.
  5. If your subject building differs from your mailing address, fill in the subject building's address details.
  6. Indicate your apartment type by checking the appropriate box (e.g., Rent Stabilized, Rent Controlled, Co-op/Condo, etc.).
  7. If applicable, provide the name of the cooperative corporation or condo association and the managing agent’s name.
  8. If your building is managed by a 7-A Administrator, include their name.
  9. Fill in the date you moved into your apartment.
  10. Indicate if you have SCRIE or DRIE by checking “Yes” or “No.”
  11. If you participate in a Section 8 program, select the appropriate option and enter your certificate or voucher number if applicable.
  1. Part II - Tenant's Statement of Complaint: Confirm that you have attached the agency report showing inadequate heat and/or hot water.
  2. Check the boxes for the services that are not provided: heat and/or hot water.
  3. Briefly describe the conditions that led to the violation(s) noted in the attached report.
  1. Part III - Tenant's Affirmation: Read the information on the application carefully. Sign and date the form to affirm that the information provided is accurate.
  2. Submission: Mail or deliver the completed form along with the attached report to the Division of Housing and Community Renewal (DHCR) at the address provided on the back of the form. Keep a copy for your records.

Once submitted, the DHCR will review your application and take the necessary steps to address your complaint regarding heat or hot water issues. Stay informed about any updates or additional information they may require.

Your Questions, Answered

What is the New York HHW 1 form?

The New York HHW 1 form is an application for tenants in New York City who are experiencing a lack of heat and/or hot water. It allows tenants to request a rent reduction based on the failure of their landlord to provide these essential services as required by the Housing Maintenance Code.

When is heat required to be provided?

In New York City, landlords must provide heat from October 1 through May 31. During the day, from 6 A.M. to 10 P.M., if the outside temperature falls below 55 degrees Fahrenheit, the inside temperature should be at least 68 degrees Fahrenheit. At night, from 10 P.M. to 6 A.M., if the outside temperature is below 40 degrees Fahrenheit, the inside temperature must be at least 55 degrees Fahrenheit.

What are the hot water requirements?

State law mandates that hot water must be available 24/7, all year round, at a minimum temperature of 120 degrees Fahrenheit at the tap. In cases where a tub or shower has an anti-scald valve, the minimum temperature is adjusted to 110 degrees Fahrenheit.

What should I do if I experience a lack of heat or hot water?

If you are facing issues with heat or hot water, you need to obtain a report from the relevant city, municipal, or county agency confirming the lack of these services. This report must be attached to your HHW 1 application when you submit it.

How do I fill out the HHW 1 form?

When completing the HHW 1 form, ensure that you type or clearly print all requested information. Make sure to include your mailing address, the owner's address, and details about the subject building. It is also essential to sign and date the back of the application.

Where do I send the completed HHW 1 form?

After filling out the form, mail or deliver the original along with one copy of the signed application to the Division of Housing and Community Renewal (DHCR) at the address provided on the reverse side of the form. Keep one copy for your records.

What if my apartment is rent stabilized?

If you live in a rent-stabilized apartment, you must indicate this on the form. Additionally, provide any relevant details about your apartment, such as if you are a co-op or condo unit owner, or if your building is managed by a 7-A Administrator.

What happens after I submit the HHW 1 form?

Once you submit your application, the DHCR will review it. If your application is approved, you may be eligible for a rent reduction based on the lack of heat and/or hot water. You will receive further instructions regarding the next steps.

Can I apply for a rent reduction if I have SCRIE or DRIE?

Yes, if you have SCRIE (Senior Citizen Rent Increase Exemption) or DRIE (Disability Rent Increase Exemption), you can still apply for a rent reduction using the HHW 1 form. Be sure to indicate this on your application.

What should I do if I have more questions about the HHW 1 form?

If you have additional questions or need assistance with the HHW 1 form, you can visit the New York State Division of Housing and Community Renewal website or contact their office directly for guidance.

Common mistakes

  1. Neglecting to Attach Required Documentation: One of the most common mistakes is failing to include a report from the appropriate city, municipal, or county agency. This report is essential as it shows a finding of lack of heat and/or hot water. Without it, the application may be rejected.

  2. Inaccurate or Illegible Information: Many applicants do not take the time to type or clearly print all requested information. Illegible handwriting or missing details can lead to delays or complications in processing the application.

  3. Not Signing and Dating the Application: It is crucial to sign and date the back of the application. Omitting this step can result in the application being considered incomplete, which may prevent it from being processed.

  4. Failing to Keep a Copy: Some individuals forget to keep a copy of the submitted application for their records. This can create issues later if they need to reference their submission or follow up on the status of their complaint.

Documents used along the form

The New York HHW-1 form is a critical document for tenants seeking a rent reduction due to inadequate heat or hot water. Along with this form, several other documents and forms may be required to support the tenant's application. Below is a list of these forms, each serving a specific purpose in the process.

  • Heat and Hot Water Complaint Form: This form allows tenants to formally report issues regarding insufficient heat or hot water to the appropriate city or municipal agency. It serves as the initial complaint document that may lead to an inspection.
  • Inspection Report: After a complaint is filed, an inspection report is generated by the local housing authority. This document details the findings of the inspection regarding the heating and hot water conditions in the tenant's apartment.
  • Tenant's Lease Agreement: A copy of the lease agreement may be required to verify the terms of tenancy and the obligations of the landlord regarding heat and hot water services.
  • Proof of Rent Payment: Tenants may need to provide evidence of timely rent payments, which can support their claim for a rent reduction due to service deficiencies.
  • DHCR Complaint Form: This form is submitted to the Division of Housing and Community Renewal (DHCR) when tenants seek to escalate their complaint regarding heat and hot water issues after initial attempts to resolve the matter directly with the landlord.
  • Affidavit of Service: This document serves as proof that the tenant has properly served the landlord with notice of the complaint and any related documents, ensuring that the landlord is aware of the issues being raised.
  • Supporting Documentation: Any additional documents, such as photographs or correspondence with the landlord, can be included to strengthen the tenant's case regarding inadequate heating or hot water.

Understanding these documents can help tenants navigate the process more effectively. Each form plays a role in documenting the issues and ensuring that the tenant's rights are protected under New York housing laws.

Similar forms

  • New York City Heat and Hot Water Complaint Form: This form is specifically for tenants to report issues related to heat and hot water in their apartments, similar to the HHW-1 form, which also addresses tenant complaints regarding inadequate heating and hot water services.
  • New York State Rent Reduction Application: This application allows tenants to request a rent reduction due to a decrease in services, paralleling the HHW-1 form's purpose of addressing service inadequacies affecting tenant living conditions.
  • New York City Housing Maintenance Code Violation Report: This report is used to document violations of housing maintenance codes, much like the HHW-1 form, which requires documentation of heating and hot water violations.
  • Tenant Complaint Form: This general complaint form allows tenants to report various issues within their rental units, including heating and hot water problems, similar to the specific focus of the HHW-1 form.
  • New York State Division of Housing and Community Renewal (DHCR) Petition for Administrative Review: This petition allows tenants to challenge DHCR decisions regarding rent reductions or service complaints, akin to the appeal process outlined in the HHW-1 form.
  • New York City Rent Stabilization Complaint Form: This form is used by tenants in rent-stabilized apartments to report issues, including lack of heat and hot water, similar to the HHW-1 form's focus on these specific complaints.
  • Housing Quality Standards (HQS) Inspection Request: This request is made for inspections related to housing quality, including heating and hot water conditions, paralleling the purpose of the HHW-1 form in addressing inadequate services.
  • New York City Department of Housing Preservation and Development (HPD) Service Request: This service request allows tenants to report maintenance issues, including heating and hot water problems, similar to the complaint process established by the HHW-1 form.

Dos and Don'ts

When filling out the New York HHW 1 form, there are important dos and don'ts to keep in mind. Following these guidelines can help ensure that your application is processed smoothly.

  • Do attach a report from the appropriate agency showing a lack of heat and/or hot water.
  • Do type or clearly print all requested information.
  • Do date and sign the back of the application.
  • Do mail or deliver the original plus one copy of the signed application to the DHCR address provided.
  • Do keep a copy of the application for your records.
  • Don't forget to check the appropriate boxes for services not provided.
  • Don't leave any sections of the form blank; complete all required fields.
  • Don't submit the form without the necessary attachments.
  • Don't send the application to any address other than the one listed on the form.

Misconceptions

Understanding the New York HHW 1 form can be challenging, and several misconceptions often arise. Here are ten common misunderstandings regarding this important document:

  1. Heat and hot water requirements are optional.

    Many believe that landlords can choose whether to provide heat and hot water. In reality, New York law mandates that these services must be provided consistently throughout the year.

  2. The form can be submitted without supporting documents.

    Some tenants think they can file the HHW 1 form without any evidence. However, attaching a report from the appropriate agency is essential to validate the claim of inadequate heat or hot water.

  3. Only tenants in New York City can use this form.

    While the HHW 1 form is commonly associated with New York City, tenants outside the city can also utilize this form to address similar issues, following specific guidelines.

  4. Temperature requirements are the same for day and night.

    Some individuals mistakenly think the temperature requirements are uniform. In fact, different standards apply during the day and night, depending on the outside temperature.

  5. Hot water must always be at least 120 degrees Fahrenheit.

    This is not entirely accurate. In cases where an anti-scald valve is installed, the minimum hot water temperature can be reduced to 110 degrees Fahrenheit for showers and tubs.

  6. Filing the form guarantees an immediate resolution.

    Many tenants expect that submitting the HHW 1 form will lead to instant action. While it initiates a process, resolution times can vary based on the situation and agency response.

  7. Once submitted, tenants have no further responsibilities.

    Some believe that their role ends with the submission of the form. In reality, tenants may need to follow up or provide additional information during the review process.

  8. All complaints are treated equally.

    This is a misconception. The urgency and nature of complaints can affect how quickly and seriously they are addressed, depending on the severity of the issue.

  9. Tenants can file complaints anonymously.

    While privacy is respected, filing a complaint typically requires identifying information. This helps the agency address the issue effectively.

  10. Landlords cannot contest the claims made on the HHW 1 form.

    Contrary to this belief, landlords have the right to respond to the claims made in the application, and they can present their side of the story during the review process.

Key takeaways

Here are some important points to consider when filling out and using the New York HHW 1 form:

  • Understand the Requirements: Heat must be provided from October 1 through May 31, with specific temperature guidelines based on outside conditions.
  • Hot Water Standards: Hot water must be available year-round, with a minimum temperature of 120 degrees Fahrenheit at the tap.
  • Documentation Needed: Attach a report from the relevant city, municipal, or county agency that confirms the lack of heat or hot water.
  • Complete All Sections: Fill in all requested information clearly, including your address and the owner's details.
  • Sign and Date: Remember to sign and date the back of the application to validate your submission.
  • Mailing Instructions: Send the original application along with one copy to the Division of Housing and Community Renewal (DHCR).
  • Keep Records: Retain a copy of the submitted application for your personal records.
  • Know Your Rights: Familiarize yourself with your rights regarding heat and hot water to ensure you receive the services you are entitled to.