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Article Guide

The Edison Electricity Bill form is an essential document that provides customers with a detailed overview of their electricity usage, charges, and payment options. Within this form, customers can find their account summary, which includes the total amount due, previous payments, and any outstanding balances. The bill also outlines the specific electricity usage for the billing period, detailing both the total kilowatt-hours (kWh) consumed and peak demand readings. Additionally, the form highlights the rotating outage group assigned to the customer, which is crucial for understanding potential service interruptions during emergencies. Payment options are clearly presented, allowing customers to pay via mail, in person, by phone, or online. Important information regarding past-due bills, disputes, and late payment charges is also included, ensuring that customers are well-informed about their rights and responsibilities. The form serves not only as a billing statement but also as a resource for managing electricity consumption and payments effectively.

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P.O. Box 300

Your electricity bill

 

Rosemead, CA

 

91772-0001

 

 

 

www.sce.com

 

 

 

 

 

TOU-8 DA NON-CON / Page 1 of 6

For billing and service inquiries

Customer account

2-00-000-0000

call 1-800-799-4723, 24 hrs a day, 7 days a week

 

 

 

 

Service account

3-000-0000-00

Date bill prepared: May 2 '08

 

54321 ANYWHERE ST

 

 

 

CLARMONT, CA 91711

 

 

Rotating outage

Group N001

Your account summary

Amount of your last bill

$17,831.36

Payment we received on Apr 14 '08 - thank you

-$17,831.36

Balance forward

$0.00

Your new charges

$18,129.48

Total amount you owe by May 21 '08

$18,129.48

1

Compare the electricity you are using

For meter Z123Y-4567 from Apr 2 '08 to May 1 '08

 

Total electricity you used this month in kWh

280,967

 

Electricity (kWh)

 

Demand (kW)

 

 

Winter Season

 

 

 

 

Mid peak

125,426

 

580

(Apr 4 '08 13:45 to 14:00)

Off peak

155,541

 

526

(Apr 24 '08 07:45 to 08:00)

Total

280,967

 

 

 

Your daily average electricity usage (kWh)

9689

6459

3230

0

Apr '06

Apr '07

Mar '08

Apr '08

Your next meter read will be on or about Jun 2 '08.

Reactive usage is 178,320 kVarh

Maximum demand is 580.0 kW

Reactive demand is 329.0 kVar

Please return the payment stub below with your payment and make your check payable to Southern California Edison.

If you want to pay in person, call 1-800-747-8908 for locations, or you can pay online at www.sce.com.

(14-574)

Customer account 2-00-000-0000

Please write this number on your check. Make your check payable to Southern California Edison.

TOU-8 DA NON-CON

ATTN: ACCOUNTS PAYABLE 54321 ANYWHERE ST CLAREMONT, CA 91711-4617

Amount due by May 21 '08

$18,129.48

 

 

 

Amount enclosed

$

 

 

 

 

P.O. BOX 300

ROSEMEAD, CA 91772-0001

TOU-8 DA NON-CON / Page 2 of 6

Important information

Rotating Outages

A rotating outage is a controlled electric outage that lasts approximately one hour for a group of circuits, which is used during electric system emergency conditions to avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a rotating outage group, shown on the upper part of the SCE bill. If your rotating outage group begins with the letters A, M, R, S, or X, you are subject to rotating outages. If it begins with N or Exempt, you are not. Your rotating outage group may change at any time. For more information, and to see which rotating outage groups are likely to be called in the event of a system emergency, visit www.sce.com or call (800) 655-4555.

Options for Paying Your Bill

You can pay your bill by:

·Mail

·In person at an authorized payment location

·By telephone

·Online at www.sce.com

You may call us for electronic payment options, to make payment arrangements, or for information on agencies to assist you in bill payment.

Past-Due Bills

Your bill was prepared on May 2, 2008. Your bill is due when you receive it and becomes past due 19 days after the date the bill was prepared. You will have 15 days at your new address to pay a bill from a prior address before your service will be terminated. SCE does not terminate residential service for non- payment of bills for other classes of service. Termination of electric service requires a reconnection charge. A field assignment charge may appear on your next bill if SCE visits your premises because of non- payment. If you are a residential customer, and claim an inability to pay and payment arrangements have not been extended to you by SCE pursuant to SCE's filed tariffs, you may contact the California Public Utilities Commission (CPUC).

Disputed Bills

If you think your bill is incorrect, call us and speak with a customer service representative, or if necessary, with a manager. If you feel unsatisfied with the result of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail at: 505 Van Ness, Room 2003, San Francisco, CA 94102; or at: WWW.CPUC.CA.GOV, (800) 649-7570, TTY: (800) 924-9599. Include a copy of your bill, why you believe SCE did not follow its rules and rates, and a check or money order made out to the CPUC for the disputed amount. You must pay the disputed amount, or send it to the CPUC, before the past-due date to avoid disconnection. The CPUC accepts payment only for matters relating directly to bill accuracy. While the CPUC is investigating your complaint, you must pay any new SCE bills that become due.

Rules and Rates

SCE's rules and rates are available in full at www.sce.com or upon request.

Late Payment Charge (LPC)

A late payment charge of .9% will be applied to the total unpaid balance on your account if full payment is not received by the due date on this bill (except for CARE rate and state agency accounts).

Electronic Fund Transfers (EFT)

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your check back from your financial institution, but the transaction will appear on your financial institution statement. If you do not wish to authorize an electronic fund transfer, please call the 800 number on the front of your bill.

To change your contact information or enroll in SCE's payment option, complete the form below and return it in the enclosed envelope.

Change of Mailing Address: 2-00-000-0000

STREET #

STREET NAME

 

 

APARTMENT #

 

 

 

 

 

CITY

 

 

STATE

ZIP CODE

 

 

 

 

 

TELEPHONE #

 

E-MAIL ADDRES

 

 

 

 

 

 

Direct Payment (Automatic Debit) Enrollment: 2-00-000-0000

I hereby authorize SCE and my financial institution to automatically deduct my monthly payment from the checking account as shown on my enclosed check, ten calendar days after my bill is mailed.

Signature _____________________________ Date _______________

To change your checking account information or to be removed from the Direct Payment program please call SCE @ 1-800-655-4555.

3

TOU-8 DA NON-CON/Page 3 of 6

Usage comparison

 

Apr '06

Apr '07

May '07

Jun '07

Jul '07

Aug '07

Sep '07

Oct '07

Nov '07

Dec '07

Jan '08

Feb '08

Mar '08

Apr '08

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total kWh used

280,051

253,570

296,684

301,623

291,224

299,149

319,281

326,623

307,974

291,764

284,592

310,392

287,883

280,967

Number of days

29

29

30

29

32

29

30

32

31

33

29

32

30

29

Appx. average kWh

9,656

8,743

9,889

10,400

9,100

10,315

10,642

10,206

9,934

8,841

9,813

9,699

9,596

9,688

used/day

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Details of your new charges

Your rate: TOU-8 (Direct Access)

Billing period: Apr 2 '08 to May 1 '08 (29 days)

Delivery charges

Your Delivery charges include:

Facilities rel demand

580 kW x $9.90000 x 5/29 days

$990.00

Facilities rel demand

580 kW x $10.77000 x 24/29 days

$5,169.60

Energy-Winter

 

 

Mid peak

21,625 kWh x $0.00903

$195.27

Mid peak

103,801 kWh x $0.01009

$1,047.35

Off peak

26,817 kWh x $0.00903

$242.16

Off peak

128,724 kWh x $0.01009

$1,298.83

Customer charge

 

$71.55

Customer charge

 

$379.07

Power factor adj

329 kVar x $0.18000

$59.22

Direct Access cost responsibility surcharge

 

DA CRS DWR bond

280,967 kWh x $0.00477

$1,340.21

PCIA

232,524 kWh x $0.00107

$248.80

PCIA

48,443 kWh x -$0.00391

-$189.41

DA CRS UC

48,443 kWh x $0.02001

$969.34

DA CRS UC

232,524 kWh x $0.01780

$4,138.93

CTC

48,443 kWh x $0.00613

$296.96

CTC

232,524 kWh x $0.00336

$781.28

Other charges or credits

 

 

Revenue cycle services credit

 

-$15.46

Generation Municipal Surcharge

 

$160.64

 

 

 

Subtotal of SCE charges

 

$17,184.34

Claremont UUT

$17,184.34 x 5.50000 %

$945.1

Your new charges

 

$18,129.48

·$1,209.91 transmission charges

·$6,404.84 distribution charges

·$165.29 nuclear decommissioning charges

·$1,605.58 public purpose programs charge

Your overall energy charges include:

·$152.02 franchise fees

Additional information:

·Percentage of energy provided by DWR used to calculate GMS factor this month: 26.513%

·Service voltage: 480 volts

·Generation Municipal Surcharge (GMS) factor: 0.008930

Page 4 of 6

May 2008

3

Page 5 of 6

Page 6 of 6

Form Specifications

Fact Name Details
Billing Address P.O. Box 300, Rosemead, CA 91772-0001
Customer Service For inquiries, call 1-800-799-4723, available 24/7.
Due Date The total amount due must be paid by May 21, 2008.
Rotating Outages Customers with groups starting with A, M, R, S, or X may experience outages during emergencies.
Payment Methods Payments can be made via mail, in-person, by phone, or online at www.sce.com.
Past-Due Policy Bill becomes past due 19 days after preparation. Service may be terminated for non-payment.
Disputed Bills For disputes, contact customer service or the CPUC. Payment must continue during investigation.
Governing Law California Public Utilities Code governs billing practices and customer rights.

Edison Electricity Bill: Usage Guidelines

Filling out the Edison Electricity Bill form is a straightforward process that ensures your payment is processed correctly. This form includes essential details like your account number, the amount due, and payment options. Follow these steps to complete the form accurately.

  1. Start by locating your customer account number. This number is usually found at the top of your bill.
  2. Write the amount due in the designated space. This is the total you need to pay by the due date.
  3. If you are enclosing a payment, indicate the amount enclosed next to the appropriate label.
  4. Make your check payable to Southern California Edison. Ensure that you write your customer account number on the check.
  5. Fill in your mailing address if it has changed. Include your street address, apartment number (if applicable), city, state, and ZIP code.
  6. Provide your telephone number and email address for any necessary follow-up.
  7. If you want to enroll in automatic debit payments, sign and date the authorization section.
  8. Detach the payment stub from the bottom of the bill and include it with your payment.
  9. Mail the completed form and payment to the address provided on the form.

Once you have filled out the form, ensure that all information is accurate before sending it off. Keeping a copy of your payment for your records can also be beneficial. If you have any questions about the process, customer service representatives are available to assist you.

Your Questions, Answered

What should I do if I believe my Edison Electricity Bill is incorrect?

If you think there’s an error on your bill, contact customer service immediately. Speak with a representative to discuss your concerns. If you’re not satisfied with their response, you can escalate the issue to a manager. For further assistance, reach out to the California Public Utilities Commission (CPUC) by mail or through their website. Be sure to include a copy of your bill and explain why you believe there’s a mistake. Remember, you must pay any disputed amount to avoid disconnection.

How can I pay my Edison Electricity Bill?

You have several options for paying your bill. You can mail your payment, pay in person at an authorized location, or use the phone. Online payments are also available through the SCE website. If you need help with electronic payment options or want to set up a payment arrangement, don’t hesitate to call customer service for assistance.

What happens if I don’t pay my bill on time?

Your bill is due 19 days after the preparation date. If you miss this deadline, a late payment charge will apply to your unpaid balance. Additionally, if your bill remains unpaid, SCE may terminate your service, which could result in a reconnection fee. Make sure to keep track of your due dates to avoid any unnecessary charges.

What are rotating outages and how do they affect me?

Rotating outages are controlled power outages that last about an hour. They help prevent larger blackouts during emergencies. Check the upper part of your bill to see your assigned outage group. If your group starts with letters A, M, R, S, or X, you may experience these outages. For more information, visit the SCE website or call their dedicated line.

Common mistakes

  1. Failing to include the customer account number on the payment check. This number is essential for processing payments correctly.

  2. Not signing the payment stub. A signature is required to authorize the payment.

  3. Using an incorrect mailing address. Ensure the payment is sent to the address specified on the bill to avoid delays.

  4. Forgetting to check the due date. Payments made after this date may incur late fees.

  5. Not providing the correct amount enclosed. Double-check the total to avoid discrepancies.

  6. Ignoring the instructions for electronic fund transfers. If opting for this method, ensure you understand how it works.

  7. Overlooking the rotating outage group information. This can affect service availability during emergencies.

  8. Neglecting to keep a copy of the bill. It is important for personal records and future reference.

Documents used along the form

The Edison Electricity Bill form is an essential document for managing your electricity account with Southern California Edison (SCE). It provides details about your energy usage, charges, and payment options. Alongside this form, several other documents may be helpful for understanding your electricity service and managing your account effectively.

  • Payment Stub: This section of your bill allows you to easily return your payment. It includes your account number and the amount due, ensuring your payment is processed correctly.
  • Change of Mailing Address Form: If you move, this form lets you update your address with SCE. Keeping your contact information current ensures you receive important notifications and bills.
  • Direct Payment Enrollment Form: This form allows you to set up automatic payments from your bank account. It simplifies your billing process by ensuring timely payments without manual intervention.
  • Disputed Bill Form: If you believe there is an error in your bill, this form helps you formally dispute the charges. It guides you through the necessary steps to resolve billing discrepancies.
  • Usage Comparison Chart: This chart shows your electricity usage over time. It helps you track trends and make informed decisions about energy consumption.
  • Late Payment Notice: If your payment is overdue, this notice outlines any late fees and provides information on how to avoid service interruption.

Understanding these documents can help you manage your electricity account more effectively. Always keep them handy for reference when needed.

Similar forms

  • Utility Bill: Similar to the Edison Electricity Bill, a utility bill outlines the charges for services like water, gas, or electricity, detailing usage and payment options.
  • Credit Card Statement: Like the Edison bill, a credit card statement summarizes charges over a billing period, showing transactions, total due, and payment deadlines.
  • Mortgage Statement: This document shares similarities in that it provides a breakdown of payments due, including principal and interest, along with any fees or charges.
  • Insurance Bill: An insurance bill lists premiums due for coverage, similar to how the Edison bill outlines charges for electricity usage and payment options.
  • Cell Phone Bill: Much like the Edison bill, a cell phone bill details usage, charges for services, and payment deadlines, helping customers track their expenses.
  • Property Tax Statement: This statement informs property owners of taxes owed, similar to how the Edison bill informs customers of their electricity charges and payment requirements.
  • Internet Service Bill: An internet service bill shares the same purpose as the Edison bill, providing a summary of charges for services rendered, due dates, and payment methods.

Dos and Don'ts

When filling out the Edison Electricity Bill form, it is essential to approach the task with care and attention to detail. Below is a list of important dos and don'ts to consider.

  • Do write your customer account number clearly on your check to ensure proper processing.
  • Do double-check the amount you are enclosing to avoid any discrepancies.
  • Do pay attention to the due date to prevent late fees or service interruptions.
  • Do keep a copy of your payment for your records.
  • Do consider paying online for convenience and immediate processing.
  • Don't forget to include the payment stub when mailing your payment.
  • Don't send cash through the mail, as it is not secure.
  • Don't ignore any past-due notices; take action promptly to avoid service disruption.
  • Don't overlook the importance of updating your contact information if it changes.

By following these guidelines, you can ensure a smoother experience when managing your electricity bill. Attention to detail can save you time and prevent potential issues down the line.

Misconceptions

  • Misconception 1: The bill is only for electricity usage.
  • This is not true. The bill also includes various charges such as delivery fees, customer charges, and other fees related to services provided by Southern California Edison (SCE).

  • Misconception 2: You can ignore the due date if you have a high balance.
  • Ignoring the due date can lead to late fees and potential service disconnection. It’s important to pay by the specified date to avoid these issues.

  • Misconception 3: You cannot dispute your bill.
  • Customers have the right to dispute their bill if they believe it is incorrect. Contacting customer service or the California Public Utilities Commission (CPUC) is a viable option.

  • Misconception 4: Rotating outages only affect certain neighborhoods.
  • Rotating outages are determined by specific outage groups, which can include multiple neighborhoods. Your group is indicated on your bill.

  • Misconception 5: The bill will always be the same amount each month.
  • Electricity usage can vary significantly based on factors like the season, weather, and individual consumption habits, leading to fluctuations in the bill.

  • Misconception 6: You can pay your bill late without consequences.
  • Late payments incur additional charges and can lead to service disconnection. It’s crucial to pay on time to avoid these penalties.

  • Misconception 7: The bill includes only charges for energy consumption.
  • In addition to energy consumption, the bill includes various fees such as delivery charges, taxes, and additional service-related costs.

  • Misconception 8: You cannot change your payment method once set.
  • Customers can change their payment methods at any time by contacting SCE or updating their preferences online.

  • Misconception 9: The bill is not affected by energy-saving measures.
  • Implementing energy-saving measures can lead to lower usage and, consequently, a reduced bill. Every little bit helps!

Key takeaways

  • Understand Your Charges: Review the summary of your electricity usage and charges. The bill includes details about your last bill, payment received, and your new charges. This helps you track your electricity consumption and payments over time.

  • Payment Options: You have multiple ways to pay your bill. Options include mailing a check, paying in person, using the telephone, or paying online. Choose the method that works best for you.

  • Rotating Outages: Be aware of your rotating outage group, which is indicated on your bill. This group determines if you may experience controlled outages during emergencies. Stay informed by visiting the SCE website or calling their customer service.

  • Disputed Bills: If you believe your bill is incorrect, contact customer service to discuss your concerns. If needed, escalate the issue to the California Public Utilities Commission for further assistance.