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Filing a complaint against an attorney can be a daunting process, but understanding the California Attorney Complaint Form is the first step in addressing any concerns you may have. This form, provided by the State Bar of California, is designed to gather essential information about your experience with the attorney in question. It prompts you to detail your contact information, the attorney's details, and any previous complaints you may have lodged against them. Additionally, you will need to outline the nature of your complaint, including specifics about your case, the agreement you had with the attorney, and any relevant documentation such as fee agreements, receipts, and correspondence. The form also asks for the title of your case and its corresponding court details. It is crucial to complete the form thoroughly, as it will help the Office of the Chief Trial Counsel evaluate your complaint effectively. Remember, while the State Bar cannot provide legal advice or resolve disputes over fees, it plays a vital role in maintaining ethical standards within the legal profession. Your cooperation in providing accurate and complete information will facilitate a smoother review process.

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THE STATE BAR OF CALIFORNIA

OFFICE OF THE CHIEF TRIAL COUNSEL

 

INTAKE

1149 SOUTH HILL STREET LOS ANGELES, CALIFORNIA 90015-2299

TELEPHONE: (213) 765-1000

 

FAX: (213) 765-1168

 

http://www.calbar.ca.gov

Dear Complaining Witness,

In order to help us evaluate and process your complaint, please complete the attached California Attorney Complaint Form and provide as many of the following items as possible:

·A copy of any written fee agreement with the attorney. If there was no written agreement, please explain your understanding regarding payment to your attorney (for fees, costs, etc.)

·Copies of the front and back sides of all cancelled checks and/or copies of receipts showing payments made by you to the attorney.

·Copies of all correspondence between you and the attorney.

·A written explanation of the exact nature of your complaint. Explain what the attorney did or did not do that forms the basis of your complaint.

·The last date you were in contact with the attorney and what occurred at that time.

·The title of the case, the case number and the name of the court. (For example: Smith v. Jones, Case No. 1234, Los Angeles County Superior Court.)

·Copies of any pertinent court documents in your possession.

·If you have hired a new attorney, please provide his or her name, address and telephone number.

·Your daytime telephone number.

·The number of attorneys in the law firm involved in your complaint. 1 for

Solo Practitioner, 2-10 for a Small Law Firm and 11+ for a Large Law Firm. If you don’t know, state “Unknown.”

When providing documents to the State Bar, please send copies only. All documents received, whether originals or copies, become the property of the State Bar and are subject to future destruction.

The State Bar will review and evaluate your complaint to determine whether investigation and prosecution is appropriate. You will be notified of our decision in writing. Thank you for your cooperation.

THE STATE BAR OF CALIFORNIA OFFICE OF THE CHIEF TRIAL COUNSEL

THE STATE BAR OF CALIFORNIA

Instructions for Filing a Complaint Against a California Attorney

Fill out all spaces on the California Attorney Complaint Form completely. Provide your name, address, zip code and telephone numbers (work and home).

Please mail, do not fax, your complaint form to the Office of the Chief Trial Counsel/Intake, State Bar of California, 1149 South Hill Street, Los Angeles, California 90015-2299.

Be sure to give the full and complete name of the attorney you are complaining about. Also, provide his address and telephone number. If you wish to complain about more than one attorney, use a separate form for each attorney. If any of the blank spaces do not apply to your case, write N/A (Not Applicable). Be sure to date and sign the form.

Please note #7 on the form and answer if known. If you do not know, state “Unknown.”

On a separate sheet of paper, tell us about your complaint against the attorney. We also need to know the background of your case:

·What type of case is it?

·When did you hire the attorney?

·How did you choose the attorney?

·When did you meet the attorney?

·What was your agreement?

·Was the agreement verbal or in writing?

·Other pertinent information?

·Tell us in your own words what has happened so far in this case.

Some Things You Should Know

The Office of the Chief Trial Counsel (OCTC) reviews complaints of unethical conduct by attorneys licensed to practice in California. Should OCTC prosecute allegations contained in your complaint, you may be required to testify before the State Bar Court in order to prove charges against the attorney(s) involved. Below is a list of what the State Bar can and cannot do when it considers a complaint against an attorney:

·The State Bar can discipline or recommend that an attorney be disciplined only for a violation of the State Bar Act or the Rules of Professional Conduct.

·The State Bar cannot advise or otherwise help you in any matters connected with

your complaint or in any other dispute in which you may be involved. For example, it cannot decide whether an attorney’s particular fee is reasonable. Attorney fees are not reimbursable simply because you are dissatisfied with the services of your attorney or because the work was not completed. Some local

Bar Associations have a Fee Arbitration Committee. The State Bar’s Fee Arbitration program is available should your local bar association not provide fee arbitration. Attorneys are required to participate in fee arbitration initiated by their clients, and fee arbitration is an informal, confidential and lower cost forum for resolving fee disputes between lawyers and their clients.

·The State Bar cannot give you the name of a particular attorney to help you. If

you do not have an attorney and wish to hire one, contact a Lawyer Referral Service in your area. The State Bar pamphlet “How Can I Find & Hire the Right Lawyer” is available on the State Bar’s Web site, www.calbar.ca.gov (go to

Consumer Pamphlets).

·The law limits the authority of the State Bar. It cannot act as your lawyer. For example, it cannot give you legal advice, or perform any other legal services for you (such as pursuing damages or other legal action against the attorney(s) involved in your complaint). You may have legal remedies available to you but the State Bar cannot advise you what your rights are in a given situation or what you should do. The State Bar is not a court that can provide civil remedies to you.

·If the State Bar files charges in the State Bar Court and obtains an order of discipline, additional remedies such as restitution also may be ordered. In addition, the State Bar has a Client Security Fund (CSF), which reimburses specific monetary loss. Reimbursement covers the loss of money or property resulting from lawyer dishonesty (but not simply because the lawyer acted incompetently, committed malpractice or failed to take certain actions). To qualify for CSF reimbursement, you must be able to show that the money or property actually came into the lawyer's possession and that the loss was caused by the lawyer's dishonest conduct. For example, the types of dishonest conduct that may lead to reimbursement from CSF are theft or embezzlement, failure to refund advanced attorney fees where the lawyer performed no services, the borrowing of money from a client without intention to repay the money, obtaining money or property from a client by representing that it would be used for investment purposes when no investment is made, and an act of intentional

dishonesty or deceit that directly leads to the loss of money or property that actually came into the lawyer’s possession. CSF cannot process applications for reimbursement until final discipline has been ordered against the attorney by the California Supreme Court.

THE STATE BAR OF CALIFORNIA

CALIFORNIA ATTORNEY COMPLAINT FORM

Read instructions before filling in this form.

Date:

(1)Your contact information: Your name:

Your address:

Your city, state & zip code: Your email address:

Your telephone numbers:

 

 

Home

Work

Cell

(2)Attorney’s contact information: Please provide the name, address and telephone

number of the attorney(s) you are complaining about. (NOTE: If you are complaining about more than one attorney, include the information requested in items #2 through #7 for each attorney. Use separate sheets if necessary.

Attorney’s name:

Attorney’s address:

Attorney’s city, state & zip code:

Attorney’s telephone number:

(3)Have you or a member of your family complained about this attorney(s) previously?

Yes

No

If “Yes”, please state to whom the previous complaint was made, approximate date of complaint and disposition.

(4) Did you employ the attorney? Yes

No

If “Yes,” give the approximate date you employed the attorney(s) and the amount, if any, paid to the attorney(s).

Date employed:

 

Amount paid (if any): $

 

 

 

If “No,” what is your connection with the attorney(s)? Explain briefly.

(5)Include with this form (on a separate piece of paper) a statement of what the attorney(s) did or did not do which is the basis of your complaint. Please state the facts as you understand them. Do not include opinions or arguments. If you employed the attorney(s), state what you employed the attorney(s) to do. Sign and date each separate piece of paper. Additional information may be requested. (Attach copies of pertinent documents such as a copy of the fee agreement, cancelled checks or receipts and relevant correspondence.)

(6)If your complaint is about a lawsuit, answer the following, if known:

a.Name of court (For example, Superior or Municipal Court, and name of the county)

b.Title of the suit (For example, Smith v. Jones)

c.Case number of the suit

d. Approximate date the suit was filed

e. If you are not a party to this suit, what is your connection with it? Explain briefly.

(7)Size of law firm complained about:

1 Attorney

2 – 10 Attorneys

11 + Attorneys

Government Attorney

Unknown

Mail to:

Office of the Chief Trial Counsel/Intake

The State Bar of California

1149 South Hill Street

Los Angeles, California 90015-2299

Signature _____________________________________________________

Form Specifications

Fact Name Details
Purpose of the Form The California Attorney Complaint Form is designed for individuals to report unethical conduct by attorneys licensed in California.
Filing Instructions Complaints must be mailed to the Office of the Chief Trial Counsel at 1149 South Hill Street, Los Angeles, CA 90015-2299. Fax submissions are not accepted.
Required Information Complainants must provide their contact information, the attorney's details, and a detailed explanation of the complaint.
Document Submission Only copies of documents should be sent. Originals will not be returned and may be destroyed after review.
State Bar Authority The State Bar can only discipline attorneys for violations of the State Bar Act or the Rules of Professional Conduct.
Client Security Fund The Client Security Fund reimburses clients for losses due to attorney dishonesty, but not for incompetence or malpractice.
Confidentiality All complaints and submitted documents are treated confidentially during the review process, although they become property of the State Bar.

California Attorney Complaint: Usage Guidelines

Filling out the California Attorney Complaint form is an important step in addressing any concerns you may have about an attorney's conduct. After submitting your complaint, the Office of the Chief Trial Counsel will review it to determine if further action is warranted. Here’s how to complete the form effectively.

  1. Start by filling in the date at the top of the form.
  2. Provide your contact information, including your name, address, city, state, zip code, email address, and telephone numbers (home, work, and cell).
  3. Enter the attorney's contact information, including their full name, address, city, state, zip code, and telephone number.
  4. If you or a family member have previously complained about this attorney, indicate “Yes” or “No.” If “Yes,” include details about the previous complaint.
  5. Indicate whether you employed the attorney by selecting “Yes” or “No.” If “Yes,” provide the approximate date you hired them and the amount paid, if any. If “No,” briefly explain your connection with the attorney.
  6. On a separate piece of paper, write a statement detailing what the attorney did or did not do that forms the basis of your complaint. Be factual and avoid opinions. If you hired the attorney, clarify what services you expected.
  7. If your complaint involves a lawsuit, answer the questions regarding the court name, title of the suit, case number, filing date, and your connection to the suit, if applicable.
  8. Specify the size of the law firm involved in your complaint by selecting one of the options provided: 1 attorney, 2-10 attorneys, 11+ attorneys, government attorney, or unknown.
  9. Remember to sign and date the form before mailing it.
  10. Mail the completed form and any supporting documents to the Office of the Chief Trial Counsel at the address provided.

Your Questions, Answered

What is the purpose of the California Attorney Complaint Form?

The California Attorney Complaint Form is designed to allow individuals to formally report unethical conduct by attorneys licensed to practice in California. By submitting this form, you help the State Bar evaluate and address potential violations of the State Bar Act or the Rules of Professional Conduct.

How do I fill out the California Attorney Complaint Form?

To complete the form, ensure that you fill in all required fields, including your contact information and details about the attorney you are complaining about. If certain sections do not apply to your situation, simply indicate “N/A.” Be thorough and provide a detailed written explanation of your complaint on a separate sheet of paper. This should include relevant facts and any supporting documentation you have.

What documents should I include with my complaint?

When submitting your complaint, it is helpful to include copies of any relevant documents. These may include a written fee agreement, cancelled checks, receipts of payments made, and any correspondence exchanged with the attorney. The more information you provide, the better the State Bar can assess your complaint.

What happens after I submit my complaint?

Once your complaint is received, the State Bar's Office of the Chief Trial Counsel will review and evaluate it. You will receive a written notification regarding their decision on whether an investigation will proceed. This process may take some time, so patience is appreciated.

Can the State Bar provide legal advice or assist me with my complaint?

No, the State Bar cannot provide legal advice or assist you with legal matters related to your complaint. They focus solely on evaluating and investigating allegations of unethical conduct. If you need legal assistance, consider reaching out to a Lawyer Referral Service.

What if I have already complained about the same attorney?

If you or a family member have previously filed a complaint against the same attorney, it is important to indicate this on the form. You should provide details about the prior complaint, including to whom it was made, the approximate date, and its outcome. This information helps the State Bar understand the context of your current complaint.

What types of issues can I complain about?

Complaints can be made regarding various unethical behaviors, such as dishonesty, failure to communicate, or mishandling of funds. However, the State Bar cannot address issues related to dissatisfaction with legal fees or poor legal advice unless they involve unethical conduct. It's essential to focus on specific actions or omissions that violate professional standards.

Will my complaint be kept confidential?

While the State Bar takes steps to protect your privacy, the process may involve sharing your complaint with the attorney in question. Therefore, complete confidentiality cannot be guaranteed. However, the State Bar aims to handle all complaints with discretion and professionalism.

Can I receive reimbursement for losses due to attorney misconduct?

The State Bar has a Client Security Fund that may reimburse clients for specific monetary losses caused by an attorney's dishonest conduct. To qualify, you must demonstrate that the loss resulted from actions like theft or embezzlement. Note that reimbursement applications can only be processed after the attorney has been disciplined by the California Supreme Court.

What should I do if I have further questions about the complaint process?

If you have additional questions or need clarification about the complaint process, you can contact the State Bar's Office of the Chief Trial Counsel directly at (213) 765-1000. They can provide guidance and help you navigate any uncertainties you may have regarding your complaint.

Common mistakes

  1. Incomplete Information: Failing to fill out all required fields can lead to delays. Every section must be completed, even if it means indicating "N/A" for non-applicable items.

  2. Missing Documentation: Not including necessary documents, such as fee agreements or correspondence, weakens your complaint. Ensure all relevant materials are attached.

  3. Vague Complaints: Providing a general statement about dissatisfaction without specifics can hinder the review process. Clearly outline what the attorney did or did not do.

  4. Incorrect Attorney Information: Listing the wrong name or address of the attorney can cause confusion. Double-check all details to ensure accuracy.

  5. Not Signing the Form: Forgetting to sign and date the complaint form is a common oversight. This step is crucial for the processing of your complaint.

  6. Failing to Specify Case Details: Omitting case-related information, such as the title or case number, can delay action. Provide as much detail as possible.

  7. Ignoring Prior Complaints: If there have been previous complaints against the attorney, failing to disclose this information can be detrimental. Always include this history.

  8. Assuming Knowledge: Not answering questions about the size of the law firm or the nature of your complaint can lead to incomplete processing. If unsure, state "Unknown."

  9. Not Following Submission Guidelines: Sending the form via fax instead of mail, or failing to send copies instead of originals, can result in rejection of your complaint. Adhere strictly to submission instructions.

Documents used along the form

When filing a complaint against an attorney in California, several additional forms and documents may be required to support your case. Each of these documents serves a specific purpose in the complaint process. Below is a list of commonly used forms and documents that can enhance your submission.

  • Fee Agreement: This document outlines the terms of payment between you and your attorney. It is crucial for establishing what services were agreed upon and any fees associated with those services.
  • Cancelled Checks and Receipts: Copies of any payments made to the attorney can serve as evidence of the financial relationship and the services rendered. Include both front and back sides of cancelled checks.
  • Correspondence Records: Any written communication between you and your attorney can provide context and clarity regarding your interactions and expectations.
  • Statement of Complaint: A detailed account of your grievances against the attorney should be provided. This statement should focus on facts and avoid opinions.
  • Court Documents: If your complaint relates to a specific case, include relevant court documents. This may include filings, orders, or judgments that pertain to your case.
  • New Attorney Information: If you have retained a new attorney, provide their contact information. This can assist in the transition and may be relevant to your complaint.
  • Daytime Contact Information: Ensure that your daytime phone number is included. This allows the State Bar to reach you easily for any follow-up questions or clarifications.

Submitting these documents along with the California Attorney Complaint form can significantly aid in the evaluation of your complaint. Ensure that all materials are clear, concise, and relevant to your case.

Similar forms

  • Client Grievance Form: Similar to the California Attorney Complaint form, this document allows clients to formally express their dissatisfaction with an attorney’s services. It typically requires details about the attorney-client relationship and specific grievances, making it essential for initiating a review process.
  • Legal Malpractice Complaint: This document is used when a client believes an attorney has failed to perform competently, resulting in harm. Like the California Attorney Complaint form, it demands detailed accounts of the alleged malpractice and supporting evidence, such as contracts or communications.
  • Fee Dispute Resolution Form: This form is used to resolve disagreements over attorney fees. It shares similarities with the California Attorney Complaint form in that it requires documentation of fees paid and agreements made. Both forms aim to address client concerns and seek resolution.
  • Bar Association Complaint Form: This form is filed with local or state bar associations to report attorney misconduct. It parallels the California Attorney Complaint form by collecting information about the attorney, the nature of the complaint, and relevant evidence. Both processes are designed to uphold professional standards in legal practice.

Dos and Don'ts

When filling out the California Attorney Complaint form, consider the following do's and don'ts:

  • Do provide complete contact information, including your name, address, and phone numbers.
  • Do include all relevant documents, such as fee agreements and correspondence with the attorney.
  • Do clearly explain the nature of your complaint, detailing what the attorney did or did not do.
  • Do use a separate form for each attorney if you are filing against more than one.
  • Don't send original documents; only copies should be submitted.
  • Don't include personal opinions or arguments in your complaint statement.
  • Don't forget to sign and date the form before submitting it.

Misconceptions

When it comes to filing a complaint against an attorney in California, many people hold misconceptions about the process. Understanding the facts can help clarify what to expect. Here’s a list of common misconceptions:

  • Misconception 1: The State Bar will provide legal advice.
  • Many believe that the State Bar can offer legal guidance regarding their complaint. In reality, the State Bar cannot provide legal advice or represent you in any legal matters.

  • Misconception 2: Complaints can be filed anonymously.
  • Some people think they can file a complaint without revealing their identity. However, your contact information is required for the complaint process, as the State Bar needs to communicate with you about your case.

  • Misconception 3: The State Bar can help recover lost fees.
  • It's a common belief that the State Bar will help you get your money back if you're unhappy with your attorney's services. The State Bar does not handle fee disputes; instead, consider fee arbitration through local bar associations.

  • Misconception 4: All complaints will lead to disciplinary action.
  • Many assume that submitting a complaint guarantees action against the attorney. However, the State Bar only disciplines attorneys for violations of the State Bar Act or the Rules of Professional Conduct.

  • Misconception 5: You need to provide original documents.
  • Some individuals think they must submit original documents with their complaint. In fact, the State Bar requests copies only, as all documents become their property.

  • Misconception 6: The complaint process is quick and straightforward.
  • Many expect a speedy resolution. However, the review process can take time, as the State Bar thoroughly evaluates each complaint before deciding on any action.

  • Misconception 7: You can complain about any issue with your attorney.
  • Some people believe they can file a complaint for any dissatisfaction. The State Bar only addresses ethical violations, not disputes over service quality or malpractice.

  • Misconception 8: The State Bar is a court.
  • It’s a common misunderstanding that the State Bar operates like a court. While it can impose disciplinary measures, it does not provide civil remedies or adjudicate legal disputes between clients and attorneys.

Understanding these misconceptions can help you navigate the complaint process more effectively. Always consider seeking guidance from a qualified professional for specific legal concerns.

Key takeaways

Key Takeaways for Filling Out and Using the California Attorney Complaint Form:

  • Complete all sections of the California Attorney Complaint Form. Provide accurate contact information for both yourself and the attorney you are complaining about.
  • Include supporting documents such as fee agreements, payment receipts, and correspondence with the attorney. These materials are crucial for the evaluation of your complaint.
  • Clearly state the nature of your complaint in a separate written explanation. Detail what actions or inactions by the attorney led to your concerns.
  • Mail the completed form and documents to the specified address. Do not fax the complaint, as only mailed submissions are accepted.
  • Understand that the State Bar can only discipline attorneys for violations of the State Bar Act or Rules of Professional Conduct. They cannot provide legal advice or assist with disputes beyond the complaint process.